Patient & Family Engagement

Organization Level Resources

Making the Case

PFE Evidence & ROI (CQC & Mary Minniti)

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Designing the Best: Through the Eyes of the Patient (CQC & Susan Edgeman Levitan)

– overview of the power of PFE in practice transformation

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The Case for Shared Decision Making Share & Learn Webinar

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HCP emerging PFE stories for CMS

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PAMF emerging PFE stories for CMS

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Journey mapping instructions

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Journey mapping overview PowerPoint

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Organization Level Resources

Patient Activation

The Case for Patient Activation – Share & Learn

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What the Evidence Shows About Patient Activation (Hibbard)

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ACE Measure Description/Survey + Article (Altarum) – PAM alternative

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Practice Level Resources

Shared Agenda Setting

Shared Agenda Setting Form (Ravenswood Family Health Center)

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10 Building Block On-Demand Webinars: Overview and history

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10 Building Block On-Demand Webinars: Core steps to caring for patients with complex needs

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Select External Resources

Health Coaching

Health Coaching Encounter Roadmap – Kaiser

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Health Coaching Tools (UCSF CEPC) – other

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Selected Articles Patient Team Partnership

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Select External Resources

Patient And Family Advisory Committee

Forming a PFAC – AMA

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Patient Advisor Application (IPFCC) – editable template

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PFAC case study AHRQ

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Tools to Engage Patients in QI

Tools to Engage Patients in QI:

Focus Groups: An Essential Tool of Patient Centered Care (Planetree)

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Patient Partner Welcome packet (Partnering with Patients) – editable template

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Patient Engagement Toolkit (Partnering with Patients)

editable template and explores the levels organizations can take to engage patients

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