Marlo Afflalo

With over 25 years of progressively responsible management and business development success providing products and services to Fortune 1000 companies, Marlo Afflalo has proven capabilities to manage processes, lead and develop people, and accomplish company mission objectives. As Director of IPA Network Operations for the past two years her responsibilities include: oversight of day-to-day operations, implementing policies and procedures using industry best practices, and creating and fostering a culture of accountability.  These are the building blocks of sustained growth and performance improvement for the IPA network. Marlo has developed, implemented and managed programs to strengthen customer service excellence, and improve risk adjustment and HEDIS quality year-over-year performance.

Marlo is also a published author of a faith based book, “Living While Distracted”. ISBN 9798350920963