Payment Model Demonstration Project Technical Assistance

Providers contracting for any version of the California Advanced Primary Care Initiative’s common value-based payment model through the Payment Model Demonstration Project will engage in technical assistance to support performance improvement. Technical assistance services are provided by the California Quality Collaborative (CQC).

Technical assistance includes evidence-based support through a combination of on-demand virtual learning resources and personalized guidance from an improvement coach who interacts with practices via regular coaching sessions and remains available for questions and support throughout the project. Improvement coaches partner with practices to understand needs and opportunities, set goals, guide improvement efforts and track progress. In addition, participating practices will convene together every quarter to exchange learnings, provide peer support for overcoming challenges and celebrate achievements.

Curriculum

The foundation of the technical assistance program focuses on concepts from evidence-based frameworks and best practices, including:

• Model for Improvement
  A widely used framework from the Institute for Healthcare Improvement for developing, testing and implementing changes leading to improvement.
• 10 Building Blocks of High-Performing Primary Care
  A roadmap to identify foundational capabilities and implement building blocks, that include practice-level advanced primary care capabilities like engaged leadership, data-driven improvement, team-based care and population management. CQC has developed webinars on the 10 Building Blocks of Primary Care.
• Practice Transformation Initiative
  An assessment, change package and curriculum developed by CQC and used across more than 2,000 California primary care practices to guide transformation efforts and improve care and health outcomes.

Additional Support and Resources

In addition to learning practice-level change concepts, participants will have access to skill-building trainings such as improvement coaching, motivational interviewing and patient and family engagement techniques.